Karen Zgoda recently moved back to her hometown of Buffalo, NY, to be closer to family and improve her quality of life. She was previously a social worker at the Department of Children and Families. She has vast experience in social work higher education, course development, and publishing in social work education and technology. Since 2000, Karen has been hosting online social work chats and was a founder and chat partner for the #MacroSW Twitter chats on macro social work practice. Karen previously wrote the SW 2.0 technology column for The New Social Worker Magazine and served as an AmeriCorps *VISTA member and project coordinator at CTCNet working on the digital divide.